Contact support

Email support@accountcanvas.app for setup, billing, placement, workflow, privacy, or technical help. Include:

• Your .myshopify.com shop domain.
• The affected Account Canvas block, section, page, or workflow name.
• The customer account location where the issue appears.
• The approximate date and time of the issue.
• Steps that reproduce the problem.
• A submission reference or sanitized error reference when available.

Do not include customer-entered answers, passwords, access tokens, session cookies, payment card data, government identifiers, or screenshots with unredacted customer information.

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Security reports

Do not report a suspected vulnerability in a public issue. Email support@accountcanvas.app with the subject “Security report” and remove secrets and personal data from the report. Account Canvas will move confirmed reports to a restricted response channel.